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How do I log in to my account?

You can access your account through your customer account login here. If you have not registered an account, you will need to create an account using the same email address used at checkout. Once your account is registered, you can login and access y

How do I update the billing information for my subscription?

In the “Billing Information” tab you'll find the current method of payment along with the current billing address. However, this is not the same as the shipping address. Simply edit the address in this section if your billing address has changed or i

How do I update my shipping address?

Once logged in, click on “Subscriptions” and click “Edit” to the right of the address. This will take you to a page where you can modify your shipping address fields. *Note: This only affects the shipping / delivery address, this does not update bill

How do I add a product to my subscription?

Once logged in, select the “Subscriptions” tab, then click “Add Product”. This will open a pop-up where you can search, view, and select additional products to add to your upcoming deliveries. You may also choose the frequency and first shipment date

How do I swap one product for a different one?

Once logged in, select the “Subscriptions” tab to view the current subscription products. On the far right, you can select “Swap” and select the replacement product.

How do I skip a delivery?

Once logged in, click on “Delivery Schedule” on the left to see all upcoming deliveries for your subscriptions. To skip a delivery, you can click “Skip” next to the delivery you would like to skip. Similarly, to unskip a delivery, you would click “Un

How do I cancel my subscription?

In order to cancel your subscription, you will first need to log in to your account. Within the “Subscriptions” tab, click the “Cancel” link next to the subscription order you would like to cancel. On the following page, you will be prompted to enter