How do I cancel or make changes to my order?
If you are able to email us within 12 hours of placing your order, there is a good chance we will be able to cancel your order.
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Orders & Returns
Here you will find more information on discounts & coupon codes, refunds, exchanges, and our return policy.
What forms of payment do you accept?
We accept PayPal, Visa, MasterCard, American Express, and Discover. All transactions will be processed in USD.
What is your return and exchange policy?
For full details, please see our Return Policy linked in this article.
Why is there an error when attempting to complete an order?
If you are experiencing an error, please check your billing address, CVC security code, and billing name.
Why isn't my coupon code working?
There are a few reasons this might be occurring...read this article to find out how to troubleshoot.
Can I exchange my product for another one?
If you are unhappy with the product you have purchased from us, within 30 days of delivery we will happily offer an exchange for another product.
Is there a phone number I can call?
At this time we do have very limited phone support. Live chat and email will likely have a faster response time.